PERSONAL PORTER TERMS AND CONDITIONS

Check-in for the QVB, The Strand Arcade and The Galeries Personal Porter Service at the Concierge Desk on located on Ground Level.

Provisions have been put in place for your safety and the safety of other customers and staff, these include but are not limited to:

•Hand sanitiser at all entrances;

•Increased sanitisation and cleaning of all customer touch points and high traffic areas;

•Physical and digital signage and PA announcements reminding customers to keep a safe distance apart;

•Floor decals and physical distancing reference points in key areas;

•Traffic and density management in our malls;

When you participate in the service please ensure you:

•Maintain good hygiene including washing your hands or using the hand sanitiser provided

•Keep a healthy 1.5 metres distance from other customers and team members

You must adhere to all government restrictions imposed in respect of COVID-19 at the time of your visit whilst using the service.

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