Concierge Services

The Concierge Desk is located near the centre dome on Ground Floor. The friendly team are more than happy to provide you with centre directions, general information and a city map to assist you around town.

For further details please contact Concierge on Ph. 02 9264 9209 or email:qvbinfo@ipoh.com.au

Guided Tours

Please note, guided tours will not operate between Friday 9 and Monday 26 December 2011.

Explore the fascinating history of the QVB by joining one of our regular guided tours.  Learn about the history of the building from design and conception, through its life as Sydney Markets, its refurbishment and life today as a bustling shopping centre.  Discover the splendid architecture featured throughout the building with the majestic centre dome, glorious stained glass windows and clocks as your major highlights.

When
Tours run at 11.30am on Tuesdays, Thursdays and Saturdays for approximately 45 minutes.

How much
$15 per person.

For bookings and enquiries, contact QVB Concierge on 9264 9209.  Bookings are essential.

QVB Merchandise

From history books to an umbrella, a postcard to shopping bags, QVB merchandise makes a fantastic gift.

These items are all available to purchase from the QVB Concierge.

QVB Gift Card Terms and Conditions

These terms and conditions are current as of 25 January, 2010. Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. This card is: redeemable for merchandise or services at participating stores only; not redeemable for cash and cannot be used for payment of credit or retailer accounts; must be redeemed before expiry date shown on card; will be void and may not be redeemed after expiry date; cannot be reloaded; is partially redeemable. It is up to you to use the full value before the expiry date. Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. Unused value at the date of expiry will not be refunded and will become the property of QVB. Purchases exceeding the available card balance requires the difference to be paid using another payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence by us or any of our employees. We reserve the right to change any terms contained in these terms and conditions of use at any time. Changes to terms and conditions of use will be available at qvb.com.au or at QVB Concierge. Visit QVB Concierge if you have any reason to believe an error has occurred in relation to this card. Gift Card service powered by Retail Decisions ABN 68 005 970 570.